I can't send email out from my InstantAppz servers

Expand / Collapse

I can't send email out from my InstantAppz servers

InstantAppz  has a default policy to block outbound email, Send Mail Transfer Protocol (SMTP), connections from your public network.
We do this to prevent SPAM, and to avoid polluting your designated IP space.

To unblock SMTP connections, you must fill out the questionnaire and submit it to InstantAppz via support ticket in your Account Setting Portal.

Copy, paste, and answer the following questionnaire in the body of the case to submit an SMTP Unblock request.

1. What is the volume of e-mail that you're expecting to send (e-mail per day/week/month)?
2. What mail software are you running to send outbound messages?
3. Do you require authentication to send e-mail messages?
3a. If you require authentication, what method?
3b. If you do not require authentication, will you be allowing inbound SMTP traffic from hosts outside your assigned InstatAppz IP range?
4. For servers on InstantAppz, what is/are the server hostname(s) that will be sending e-mail?
4a. Does  control your forward DNS records for the above mentioned hosts, or another company? (If another company, please specify.)
4b. Do all domains sending e-mail have rDNS (reverse DNS) entries with GoGrid and SPF records in the zone file? (rDNS is required for outbound SMTP access.)
5. Do you participate in bulk message sending (subscription lists, newsletters, offer notices, etc.)?
5a. If you send e-mail in bulk, how do you generate your e-mail lists?
5b. If you send e-mail in bulk, please provide your e-mail policy and privacy policies attached in TXT, DOC, or PDF format.
5c. If you send e-mail in bulk, are you RFC 2142 compliant? (http://www.ietf.org/rfc/rfc2142.txt)
6. What is the best time of day to reach you? (Please specify the time zone with a GMT offset.)

Rate this Article:

Add Your Comments

Name: *
Email Address:
Web Address:
Verification Code:

Last Modified:Friday, January 06, 2012
Last Modified By: Instantappz Support
Type: INFO
Article not rated yet.
Article has been viewed 1,934 times.